Sales Support manager Europe Services Sales

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more 125 energy storage installations in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

We are now looking for a 

Sales Support Manager, Europe Services Sales

to join our team working for a better future. The position is permanent and the preferred locations are Greece, Azerbaijan, Finland, France, Hungary, Italy, Spain, Türkiye, Portugal, and Uzbekistan. 

What you will be doing 

The Manager, Sales Support at Wärtsilä is responsible for leading and managing the European Services sales support team to ensure efficient and effective support for the sales process. This role involves coordinating with various internal departments, maintaining customer relationships, and ensuring that sales targets are met through strategic planning and execution. Travelling frequently is also required. 

As Sales Support Manager, your work will focus on these responsibilities: 

• Team Leadership: Lead and manage the sales support team, providing guidance, training, and performance evaluations.
• Sales Coordination: Coordinate with the sales team to develop and implement sales strategies and plans.
• Customer Interaction: Maintain and develop relationships with key customers, addressing their needs and ensuring high levels of customer satisfaction.
• Quotation Management: Oversee the preparation and management of quotations, ensuring accuracy and timely delivery.
• Market Analysis: Conduct market research and analysis to identify new business opportunities and stay updated on industry trends.
• Reporting: Prepare and present regular reports on sales activities, performance metrics, and market conditions to senior management.
• Process Improvement: Identify and implement process improvements to enhance the efficiency and effectiveness of the sales support function.
• Compliance: Ensure all sales activities comply with company policies and industry regulations.

To be successful in this role, we expect you to have: 

• Education: Bachelor's degree in Engineering,  Business Administration, or a related field. A Master's degree is preferred but not mandatory.
• Experience: Minimum of 5 years of experience in sales support or a related field, with at least 2 years in a managerial role.
• Skills: Strong leadership and team management skills, excellent communication and interpersonal skills, proficiency in CRM software and Microsoft Office Suite, and the ability to analyze and interpret market data.
• Attributes: Self-motivated, high integrity, customer-focused, results-oriented, and able to work under pressure in a fast-paced environment. Strong organisational skills and team player mindset. Ability to work with people from different cultural backgrounds

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 30%, even though most of the meetings are held virtually.

Why you and us? 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future. 

Contact & next steps 

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout. 

For further questions please reach out to Christos Takoulas, General Manager Services Sales Europe, through christos.takoulas@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to). 

Welcome to join us in shaping the decarbonisation of marine and energy!
 

Last application date: 31/01/2025 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 
 

#wärtsiläenergy