Voyage Data Expert

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are now looking for a Voyage Data Expert to join our team and help build a better future. The position is permanent, and the preferred location is in India, Goregaon, Mumbai

Key requirements:

· Former Chief Mate/2nd Officer (or equivalent) with authority to challenge crew’s requests using seamanship and regulatory context.

Qualification & Experience:

• Sea-going Navigational Officer experience (OOW/2nd Officer or higher) with international voyage planning and ECDIS watchkeeping; 3+ years preferred.
• Strong ENC selection and route planning domain knowledge, route/frame/coverage concepts, and publication coverage nuances (e.g., country-specific practices).
• Hands-on with Voyage Planning Software; ability to reconstruct and validate selections from route files swiftly.
• Well-versed with Admiralty Digital Publications.
• Excellent written and spoken English; able to articulate safety, legal and commercial rationales to crews and stakeholders.
• Calm under pressure; thrives in high-volume, time-sensitive operations and collaborates across Sales, Product, and Support teams.
• Customer-centric mindset, effectively communicating product and solution value to customers.
• Problem solving & decision-making skills
• Workplace ICT equipment & applications
• As Voyage Data Expert, your work will focus on these responsibilities:

Main Responsibilities:

• Review and Validate ENC selection done by the crew following the fair usage policy.
• Operate day to day, approve by Route validation for ENC orders; pause or reject out of route items and drive timely resolution with vessels
• Validate selections against submitted routes using related tools; apply corridor/XTD concepts pragmatically and document a clear rationale for each decision
• Support Product/R&D by specifying quick wins (e.g., corridor/XTD validation) and giving structured feedback.
• Analyse ordering patterns and identify outliers/top consumers; propose preventive actions to minimise overconsumption.
• Own data quality: Create/Curate knowledge base articles and process guides for internal users and customers.
• Provide Level 3 expertise on ENC/Publications issues in FOS/ECDIS system.
• Ensure effective communication with different stakeholders, including customers onshore and onboard crew.
• Troubleshooting and supporting customers on ENC and Publications issues on our FOS and ECDIS systems. 
• Provide feedback and input to our internal Product team to support the ongoing development and enhancement of our products. 
• He/she partners with the Sales, R&D and PMO teams to ensure accurate and timely provision of required Voyage Data Services to the customers 
• Creation and verification of knowledge base articles 
• Creation and verification of guides for customers and internal users 

Job Location: Goregaon, Mumbai 

Work Model: Hybrid

Last application date: 12.03.2026

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.