Service Engineer

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them. 

We are now looking for an enthusiastic Service Engineer to join our skilled Field Service Resources team in Nørresundby, Denmark.

What will you be doing?

As a Service Engineer in the Field Service Resources team, your daily work will involve performing Field Service activities on marine and land-based installations with Wärtsilä engines and equipment. Your focus will be providing high-level technical support, enabling smooth operations, and ensuring our customers receive the best possible service experience.

This exciting role involves both domestic and international travel for approximately 150 – 200 days per year. Thus, we are looking for candidates with a strong Field Service mindset, who are ready and willing to travel.

Your responsibilities for the role include, but are not limited to: 

• Performing Field Service activities according to the work scope, including service, maintenance, troubleshooting, and overhauls.
• Checking and adjusting relevant systems, i.e. auxiliary equipment.
• Assisting on trial runs and testing of mechanical and electrical installations according to instructions.
• Ensuring customer satisfaction through performance and continuous interactions with customers throughout work execution.
• Providing internal and external reports and as-built documentation.
• Creating Service Work Reports in accordance with Wärtsilä Field Service procedures.
• Collecting and organising time and expense reports after work completion, reporting and informing the administrative personnel as required.
• Actively promoting Wärtsilä products and services.
• Conforming with and abiding by Wärtsilä QEHS guidelines, regulations, site procedures, and policies.
• Adhering to all safety rules and using all appropriate safety equipment.
• Continuously expanding your knowledge.

The following will enable you to succeed in this role:

• BSc or MSc in Marine Engineering, similar educational background, or qualifications gained through work experience.
• Experience with and knowledge of 4-stroke engines.
• Prior work experience in a similar role.
• Positive, customer-oriented, and collaborative mindset.
• Strong technical problem-solving and communication skills.
• Ability to work independently as well as in close collaboration with a team.
• Proficient English and Danish language skills, both spoken and written.
• Passion for professional growth and competence development, keeping up to speed on the latest innovations.
• Willingness and flexibility to travel globally 150 – 200 days per year.
• Drive for the common goal of providing our customers with the best possible service experience.

What we offer:

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets, with a portfolio of diesel and gas engines, propulsion systems, hybrid technology, and integrated powertrain systems. In this role, you will be part of a global, innovative, and customer-driven organisation, working with cutting-edge technologies in an exciting, multi-cultural, and dynamic working environment.

We provide industry-leading training, empowering you with advanced knowledge and skills that offer a professional edge and enhance career growth opportunities. With numerous career paths and ample room for advancement, Wärtsilä is committed to your professional development. 

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Application deadline: 12/01/2025 at 23:59 EET

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Resource Manager, Field Service and Warehouse Claus Jensen via email at claus.jensen@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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