Trainee - Parts Coordinator

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.

Main Responsibilities:

• Act as contact for spare parts quotations, orders, deliveries and non - conformities.
• Act as a link between customer and the various departments involved in the spare parts delivery process
• Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements
• Ensure highest response time for quotes and orders.
• Ensure correct customer master data and handling instructions are used when processing quotations and orders
• Actively follow-up the order book with the sales team.
• Liaise with Sales about the content and terms of the offerings.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
• Follow up with internal stakeholders on quotations and deliveries according to agreed process.

Job location : Navi Mumbai, India

Other requirements:

Qualification: Any graduation degree (Engineering graduates will be preferred)

• Fluent in English communication
• Willingness to work in shifts
• Presentation skills
• Reporting & analysing skills
• Team work skills

Last application date: 05.12.2024

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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