Niteroi, RJ, BR

Function:  Service Delivery
Job Category:  Engineering

Field Service Supervisor, 2-stroke Field Services

Field Service Supervisor, 2-stroke


Parts and Field Service is now looking for enthusiastic Field Service Supervisors to join our skilled team in Rio de Janeiro, Brazil.


Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?


What will you be doing?


The position is open to applicants in Brazil, to fully support external and internal customers in the region, as well as various other time zones. Remote work is available for qualified candidates.


This position reports to the Coordinator Field Service Resources.


Wärtsilä, a SMART technology company, is seeking the ideal candidate to join our fast- paced, high performance Field Service Operations coordination team (AMER). Candidates are expected to display a high level of critical thinking and reasoning skills, identify as high performers, as well as being self-motivating.




In this position, you will perform Service activities (such as overhauls and repairs) on 2-stroke marine diesel engines.


For us to be the best match, we expect you to have technical experience in reciprocating engine repair and overhaul.


You will also have a safety-first attitude.


Duties and Responsibilities:


  • Perform overhauls and repairs on 2-stroke engines.
  • Perform advanced mechanical, as well as electronic & automation and system integration related troubleshooting on 2-stroke engines and ancillary equipment.
  • Interact professionally with customers during the work execution.
  • Commissioning of service products.
  • Onsite team leading and managing of the assigned team and related activities during the work execution.
  • Perform internal and external progress status of the assigned work.
  • Assistance in creating the Service Work Reports.
  • Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
  • Follow-up and report on the status of work orders to customers and/or internal stakeholders.
  • Continuously seek solutions according to best practices.


To be successful in this role, we expect you to have:


  • A safety-first mindset.
  • A passion for developing your 2-stroke knowledge to the next level.
  • Relevant technical education or qualifications as a combination of education and experience.
  • Technical experience in reciprocating engine repair and overhaul with practical problem-solving skills.
  • Proven experience in installation, operation and maintenance of turbochargers, pumps, heat exchangers, fuel systems, lubrication systems, cooling systems.
  • Interact professionally and deliver solutions to customers during the work execution.
  • Experience on medium speed 2-stroke engines.
  • Experience in working with electrical systems beneficial.


As an ideal candidate, we expect you to have:


  • High integrity
  • Passionate about people
  • Customer focus
  • Strong focus on quality and safety
  • Excellent communication skills (verbal and written) in languages needed to support the team
  • Good negotiating skills
  • Strong organizational skills
  • Team player mindset
  • Ability to lead persons of different cultural backgrounds
  • Good understand of profit and loss and cost to serve


Why you & us? 


We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.


We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 


Contact & next steps:


Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We aim to keep you informed along the way.


Are you still wondering if you should apply and would like to get something clarified? Please reach out to Patrick Wits – Talent Acquisition Partner via email at patrick.wits_external@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).


Last application date: 29/02/2024 


At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 


Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com


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