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Location(s): 

Poole, Dorset, GB

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Parts Coordinator

Water and Waste business unit (WAW) is a true end-to-end business as part of Wärtsilä Portfolio Businesses. WAW is a global leader in designing and supplying innovative wet and dry waste equipment and freshwater generation solutions for passenger vessels & conventional waste management and ballast water treatment equipment for all marine segments. WAW has the industry’s broadest product offering to secure beyond compliant operations for our marine customers.

 

We have now a unique and exciting opportunity for a new Parts Coordinator for the Water and Waste Aftersales business, based in UK, Poole, Dorset.

 

As the Parts Coordinator, you will be responsible for processing spare parts orders that come directly from the customer to the Aftersales team. You will have a passion for providing excellent customer service in delivering a professional and efficient response to all customer orders.

 

 

Are you ready to jump onboard?

 

 

What will you be doing?

 

As the Parts Coordinator, your work will focus on these responsibilities:

 

  • Act as contact for spare parts quotations, orders, deliveries and non - conformities.
  • Act as a link between customer and the various departments involved in the spare parts delivery process
  • Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements
  • Ensure highest level of quality and response time for quotes and orders
  • Ensure correct customer master data and handling instructions are used when processing quotations and orders
  • Actively follow-up the order book with the sales team.
  • Liaise with Sales about the content and terms of the offerings.

 

You will shine in this role when you have:

 

  • Excellent customer service
  • Attention to detail
  • Willingness to go the extra mile

 

Why you and us

 

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

 

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

 

 

 

Contact and next steps

 

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline date, through submitting your application through our career’s portal. We aim to keep you updated on the process all the way.

 

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Joss Hassen, Business Transformation Manager through joss.hassen@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

 

Please apply by 28th October at 23:59 BST. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

 

 

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com