Field Service Coordinator

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more 125 energy storage installations in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

FIELD SERVICE COORDINATOR, Central Region We are looking for a FIELD SERVICE COORDINATOR to join our dynamic, fast-paced Field Service team for the Energy business. The desired location must be based in Colombia or Ecuador.

The ideal candidate has a degree in Electrical, Electronic, Mechatronic, or Mechanical Engineering, knowledge of Wärtsilä products, and experience in coordinating Field Service activities and resources.

As a FIELD SERVICE COORDINATOR, you will focus on these responsibilities:

• Coordinate standard Field Service work orders.
• Plan activities, resources, spare parts, costs, and time schedules for work orders.
• Coordinate technical personnel assigned to a work order.
• Manage daily operational activities locally within assigned responsibility.
• Cooperate and interact with relevant internal stakeholders.
• Act as the contact person for customers and internal stakeholders during the work order.
• Follow up and report the status of the work order to customers or relevant internal stakeholders.
• Maintain tools under your responsibility in good condition, performing assigned preventive maintenance as per specifications.
• Ensure that the work is executed according to Wärtsilä Quality, Health, Safety, and Environmental guidelines and customer site procedures.
• Work in accordance with business and all Wärtsilä guidelines.
• Comply with the management system as implemented locally for your position.
• Perform all activities needed to reach the objectives of the position and comply with the orders, instructions, values, and company policies applicable as an employee and/or to the position.

To be successful in this role, we expect you to have these skills:

• Degree in Electrical, Electronic, Mechatronic, or Mechanical Engineering or related experience
• Intermidiate English Level (B2 or higher)
• Experience in planning and scheduling field service operations, including resource allocation and cost management.
• Proven track record of managing technical personnel and ensuring the successful completion of service orders.
• Familiarity with preventive maintenance practices and tool management.
• Experience in customer interaction and managing stakeholder relationships.
• Demonstrated ability to follow and enforce quality, health, safety, and environmental guidelines.
• Experience working in a fast-paced and dynamic environment, with the ability to handle multiple tasks simultaneously.

Why you and us

You will be a part of a global organization with a local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

If you feel excited about being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.

Last application date:  

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 
 

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