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Location(s): 

Rio de Janeiro, BR

Function:  Engineering
Job Category:  Engineering

Propulsion Resources Coordinator

Main responsibilities

 

  • Technically and professionally develop Field Service team, improving quality of service delivery and customer service.
  • Implement and review processes and procedures related to the area and other related areas, complying with and enforcing corporate policies, rules and guidelines, aiming to improve the internal demands of the area.
  • Contribute to the annual budget of the area, generate a technical training plan for the area, considering the available resources, aiming at meeting the company's business strategy, performance indicators, increasing the team's technical quality, controlling the efficiency and utilization of trainings.
  • Do Development Discussions with goal setting, following a global procedure based on performance indicators, strategic development plan and continuous improvement techniques.
  • Ensure the utilization rate of Field Service teams, aiming corporate goals, using the corporate process tools Service Work Force, Planning Board, FS mobility.
  • Attend internal and external services request, planning, evaluating services request, ensuring the best utilization rate and complying with customers' needs.
  • Monitor and require the use of available process tools for monthly time control.
  • Promote effective communication with other departments (CM, Sales, HR, etc.) to ensure the satisfaction of internal and external customers according to needs and requirements.
  • Utilization of development management tools as We Learn and Professional Skill Management tool.
  • Manage and approve travel expenses created by your designated team using My Travel tool, complying with and enforcing corporate policies, rules and guidelines.

Last application date: 29/05/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.


This is Wärtsilä

Wärtsilä Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our broad portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems delivers the efficiency, reliability, safety, and environmental performance needed to support our customers to be successful. Our offering includes performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise. www.wartsila.com/marine 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.