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Schiedam, NL

Function:  Service Delivery
Job Category:  Other

Team Lead Field Service, Netherlands

We are looking for a Team Lead, FS Netherlands to lead the Field Service Automation & Navigation department in Schiedam. As the company acts in the maritime industry, the new colleague might very well have experience with the maritime stakeholders. The position is located in Wärtsilä domicile in Schiedam (The Netherlands)


What will you be doing

In this position you will be leading the skilled team of Field Service Engineers with respect to the organization, employees, customers (shipowners, ship-management companies and yards) and other maritime stakeholders. On a typical day you keep eyes on the targets and KPI´s, bridge the technical and the commercial business views and you are the first point of contact towards customers with regards to special cases and projects. You will report to the Manager FS Germany/The Netherlands


For us to be the best match, you have gained experienced from maritime industry, as well as leadership experience from technical organization. As an ideal candidate you are also used to working in large global organizations and with other cultures.

Your role and responsibilities 


Key responsibilities:
As Team Lead, FS Netherlands, your work will focus on these responsibilities:

  • Set goals and targets
  • Make growth and education plans for the team and individuals
  • Motivate and inspire your colleagues
  • Smooth commercially driven operation regarding economy, resources and technical aspects
  • Keeping customers, employees and colleagues satisfied.


Success measures:

  • Results (commercial margin)
  • Utilization and billable rate
  • Rework
  • Customer Satisfaction



Your profile


Key Requirements:

  • Have a commercial mind-set
  • Take responsibility
  • Write and speak fluent English and preferably Dutch
  • Willing to travel regularly
  • Are a good ambassador and role model for the company and colleagues
  • Have natural leader skills
  • Are used to work in a stressful work environment
  • Have educational background as marine engineer/ engineer or experience with heading a technical service team in the marine industry.








Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 

We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?  


You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.