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Location(s): 

Shanghai, CN

Function:  Service Delivery
Job Category:  Sales & Marketing

Service Engineer

Your main responsibilities are
•    Perform Field Service activities according to the work plan. 
•    Perform overhauls and repairs on assemblies on site and/or in workshops. 
•    Interact professionally with customers during the work execution. 
•    Perform internal and external progress status of the assigned work. 
•    Create the Service Work Reports. 
•    Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
•    Ensure that the work is executed according to QSHE guidelines and site procedures and policies. 
•    Follow-up and report on the status of work orders to customer and/or internal stakeholders.
•    Continuously seek for solutions in according to best practises.

 

Main requirements in this role are
•    A safety first mind-set. 
•    You are passionate about developing SLS E2E-business to the next level.  
•    Relevant technical education or qualifications as a combination of education and experience.
•    Technical experience in marine engineering with practical problem solving skills.
•    Proven experience of installation operation, maintenance and repair.
•    Highly effective technical communication skills, both written and verbal 
•    Interact professionally and deliver solutions to customers during the work execution. 
•    Working knowledge of Microsoft office suite.
•    Fluent in English with relevant additional language skills beneficial.
•    You are located in Shanghai and willing and able to travel. 

In this role, your success will be measured by
•    Order-intake, net sales and EBIT for SLS. 
•    KPIs set by FS Manager and FS Area Manager MEA. 

In addition, as an ideal candidate you 
•    drive Wärtsilä Purpose and demonstrate Wärtsilä values 
•    understand the value of collaboration and benefits it brings
•    are recognised as a leader with ability to build high performing teams based on trust 
•    have high integrity, listen with good intention, appreciate feedback and support people to grow
•    create clarity on direction and inspire people to take action towards the future goals 
•    enjoy creating clear business value with a goal-oriented mind-set
•    drive results with excellent planning and remove obstacles for success of our employees
•    feel accountable for business impact and act to adjust when performance is not as expected
•    develop an organization with high passion and drive - while making sure that it is fun doing business

 

Why you and us 

We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation. 

 

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application 24th December 2022 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Tina Zheng, Talent Acquisition Specialist (tina.zheng@wartsila.com) with any questions related to this position. (only for questions from direct job applicants, applications through email will not be recorded or responded to)

Please apply by 24th December 2022 at 23:59 Chinese Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

Last application date: 24/12/2022 

 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com