Agreement Delivery Coordinator

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?
 

This is a permanent opportunity, and its location is Pandan Crescent, Singapore.

About the Position

Your role will include the following accountabilities: 

• Coordinate the logistics for tools, spare parts, and workshop services according to the Maintenance Plan. Secure QHSE and compliance for the work and parts.
• Keep important stakeholder informed about the progress of the work. Actively update the Contract Manager when important issues occur.
• Direct customer contact for the logistics of tools, parts.
• Deliver parts, prepare tools shipments, and coordinate workshop components so that maintenance activities can be executed on time without any delays. Consolidate shipment and arrange inbound and outbound transportation
• Ensure that contractual requirements are adhered when ordering spare parts 
• Work closely with the Field Service Coordinator before, during and after the work is executed to ensure that our contractual commitments are met.
• Timely and accurate reaction to customer requests.
• Handle or channel customer claims related to parts, and tools
• Manage proactively when changes to work plans occur in terms of job scope, timing, location, and quantity
• Get assistance from Operational Support and Technical Services when needed
• Review and approve cost and provide correct input for invoicing
• Takes proactive actions towards the Wartsila internal parts delivery organization. Be creative in getting the parts delivered on time even if unconventional means must be used.
• Be an active member of the Contract Core Team

To be successful in this role, you should:

• Diploma or Degree in Technical, Logistics or related fields
• Min. 2  years working experience in Logistics would be a plus
• Structured and well-planned way of working
• Focused and can-do attitude
• Good co-operation, teamwork, and communication skills
• Knowledge on operations and maintenance of large machinery
• Understanding of business service contracts
• Good IT skills.
• Good practical knowledge and understanding of Marine Engines and Propulsion Systems and hands on experience in the use of SAP will be considered as a plus

Last application date: 08/10/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. #LI-HK1