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Location(s): 

Singapore, SG Navi Mumbai, IN

Function:  Sales & Marketing
Job Category:  Support Functions

Coordinator, Parts Coordination Management

Wärtsilä is leading the maritime industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Power are proud to offer our customers the world’s widest network of maritime expertise and the full portfolio from engines to lifecycle solutions. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable
societies through innovation in technology and services - together. Are you ready to jump onboard?

 

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality.We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

In our Parts Coordination Management organization, our main objectives are to provide fast and high-quality responses to our customers for spare part quotations, orders, deliveries and claim resolutions. We are looking for a team player with strong interpersonal skills, good analytical thinking and adaptable to join our Parts Coordination team in Singapore or Mumbai, India.

 

Your work tasks and responsibilities will include:

  • Act as contact for spare parts quotations, orders, deliveries and non - conformities.
  • Act as a link between customer and the various departments involved in the spare parts delivery process
  • Handle and coordinate quotes and orders according to working procedures, guidelines, and local requirements
  • Ensure highest level of quality and response time for quotes and orders
  • Ensure correct customer master data and handling instructions are used when processing quotations and orders
  • Actively follow-up the order book with the sales team.
  • Liaise with Sales about the content and terms of the offerings.
  • Follow up and communicate parts deliveries information accordingly in a timely manner to customers.
  • Follow up with internal stakeholders on quotations and deliveries according to agreed process.
  • When needed off hour support for spare parts (24 hr service).
  • Set up and promote OB follow up meetings with Sales Team.
  • In case of having an assigned expertise, ensure the transfer of knowledge within the teams and escalate the issues that may arise.
  • Build profitable customer relationships in order to provide feedback and valuable information.

     

As an ideal candidate, you will have following qualifications:

  • Bachelor’s Degree in Engineering /Business or equivalent.
  • Professional certification in Supply Chain Management is seen as an advantage.
  • Fluency in English is mandatory
  • SAP knowledge and Supply Chain understanding will be considered as a plus but it is not a prerequisite

 

Why you and us
All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

 

Contact & next steps
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline 30/09/2022 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to HyunJoo Kim, Talent Acquisition Specialist (hyunjoo.kim@wartsila.com) with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

 

Please apply by 30/09/2022 22:59 GST. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

 

 

Last application date: 30/09/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.


This is Wärtsilä

Wärtsilä Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our broad portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems delivers the efficiency, reliability, safety, and environmental performance needed to support our customers to be successful. Our offering includes performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise. www.wartsila.com/marine 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. We emphasise innovation in sustainable technology and services to help our customers continuously improve their environmental and economic performance. Our dedicated and passionate team of 17,000 professionals in more than 200 locations in 68 countries shape the decarbonisation transformation of our industries across the globe. In 2021, Wärtsilä’s net sales totalled EUR 4.8 billion. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.

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