Field Service Coordinator

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for a Field Service Coordinator. This is a permanent opportunity, and its location is Singapore. The Field Service Coordinator plays a critical role in supporting and executing the Service Work process for customers. Key responsibilities include:

• Managing service work orders throughout their entire lifecycle-from creation to invoicing-covering all related administrative activities such as travel coordination, purchasing, and order processing.
• Overseeing Field Services personnel assigned to service tasks and ensuring proper resource coordination.
• Serving as the primary customer interface during service execution through to the invoicing phase.
• Providing backend support to relevant stakeholders.
• Ensuring accurate job planning and documentation within Service Workforce and internal systems

To be successful in this role, we expect you to have:

• Degree or Diploma in the field of marine engineering.
• Good command of English, both written and oral
• Ability to work independently
• Ability to communicate and interact well with customers and other stakeholders

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner (david.samuel_external@wartsila.com) with any questions related to this position.

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