PCM Coordinator, SLS

Wärtsilä is a world leader in marine technology and has the world’s widest portfolio and service network. We are leading the industry’s transformation towards a decarbonised and sustainable future. We at Wärtsilä Marine Systems are focusing on the latest and most efficient solutions, products and lifecycle services to support the vision for a safer, better, and more sustainable future for our customers. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

Wärtsilä is a world leader in marine technology and has the world’s widest portfolio and service network. We are leading the industry’s transformation towards a Smart Marine Ecosystem. We at Wärtsilä Marine Systems are focusing on the latest and most efficient solutions, products, and lifecycle services to support the vision for a safer, better, and more sustainable future for our customers. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?

We are looking for a customer focused PCM Coordinator, SLS. This is a permanent opportunity, and its location is Pandan Crescent, Singapore.

 What will you be doing

As PCM Coordinator, SLS, your work will focus on these responsibilities:

• Act as contact for spare parts quotations, orders, deliveries and non - conformities for SLS. 
• Act as a link between customer and SLS Sites (factories) in the spare parts delivery process.
• Handle and coordinate quotes and orders according to working procedures and guidelines, and local requirements.
• Ensure highest level of quality and response time for quotes and orders.
• Ensure quality of spare parts sales documents. 
• Ensure correct customer master data and handling instructions are used when processing quotations and orders.
• Actively follow up quotes with customers before they expire providing feedback to SLS sales teams.
• Actively follow-up the order book. 
• Liaise with Sales about the content and terms of the offerings.
• Follow up and communicate parts deliveries information accordingly in a timely manner to customers. 
• Follow up with supply chain of parts deliveries according to agreed process.
• Maintain and develop knowledge of customer specific solutions and needs. 
• Use internal network within the expertise to escalate issues that may arise within the expertise. 

 You will shine in this role, when you have:

• Diploma/BSc in in technical or commercial, educational qualification is flexible for experienced candidates. This position is open to fresh graduate candidates as well.
• Proficiency in English, and Chinese in written and spoken to work with internal stakeholders with other countries, and support the customers in China.
• Good attitude towards internal colleagues and external customer

In addition, as an ideal candidate you have: 

• Experienced & Good knowledge of SAP 
• Understand the customers' business
• Understanding corporate vision
• Understanding Wärtsilä parts order processes
• Ready to accept challenges & adapt changes in daily work
• Team player and willingness to learn 
• Show flexibility at all times 
• Demonstrates hunger to excel
• Identifying needs and problems
• Spare parts material info knowledge
• Incoterms
• Cultural knowledge
• Knowledge of Seals and Bearings portfolio & Knowledge of local VAT regulations, considered as an advantage

Last application date: 16/12/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. #LI-HK1