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Primary Location: 

Singapore, SG

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Sales Support Coordinator

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a Smart Marine Ecosystem. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?


We are now looking for an experienced Sales Support Coordinator to join the Voyage Solutions business line and support our sales activities within Asia. Voyage Solutions aims at transforming the industry through implementing the Smart Marine strategy and shaping out the global smart marine ecosystem. In Voyage Services, we are responsible for after sales activities within Wärtsilä Voyage portfolio, mainly Automation, Navigation, Communication, Sensors and Dynamic Positioning.


The incumbent will report to Voyage Services GM Sales, & Sales Support and is expected to be located within our premises in Asia, preferably Singapore.


About the position

In this position, you will be responsible for:

  • Present and explain service offers and participate in the selling process towards the customer on request
  • Conduct bid management. Evaluate inquiries, technical /environmental risks and prepare cost calculations according to agreed targets
  • Be a pro-active partner of the customer before & during the offering process, follow up the tender within internal systems and strive for closing the order
  • Liaise with our Technical teams to provide assistance to Sales and customers
  • Work closely with regional sales teams and internal stakeholders
  • Deployment of sales tools, processes and way of working
  • Creation of quotations and orders in internal systems
  • Have a positive, cooperative and problems solving attitude and work towards fostering good team spirit and improving the customer journey


As an ideal candidate, you should have at least two to three years of relevant experience within equivalent job and/or business and working experience on ERP System SAP and CRM System Salesforce. Previous experiences in Sales and/or Technical Support will be positively evaluated. You should have a good command of English (both spoken and written).  You will have an added advantage if you have knowledge in the field of maritime electronics, ship operation engineering, nautics or similar.


Why you and us

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within an international working environment, in an ambitious and growth-orientated organisation.


Contact & next steps

We look forward to receiving your applocation through our careers portal by 21 October. In case you have questions about the open position, please contact recruiting manager Benjamin Tornberg at benjamin.tornberg@wartsila.com

Last application date: 21/10/2020

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2019, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com