Service Coordinator

For our SES (Ship Electrification Solutions) Field Service team in Wärtsilä in Norway, we are currently looking for a Service Coordinator for our increasing amount of service jobs within our Electro and Automation portfolio. The position is located at Stord, Norway. 

Your main tasks and responsibilities

As a Service Coordinator you will be in the front line of our decarbonization journey. You will be a vital member of a global team coordinating service activities connected to our products/system deliveries and to our installed base service support. You ensure that we meet the targets of field service works related to planning, execution, quality and HSE. You follow up the individual Field Service jobs from start to end, including any reporting and financial follow up. In addition, you will:

• contribute to the development of HSE processes, methodology, tools, and competency, working methods and routines to secure stakeholder’s satisfaction and to secure Wärtsilä defined targets
• on a continuous basis update the various computerized tools being used for field service management and reporting

What do we expect from you?

Our candidate is responsible for the planning of field service jobs and projects ensuring quality of the job preparations and subsequently controlling the field service works execution. You focus on execution to ensure the completion of the field service works; to be on time and within agreed budget and strategy. 

You are a strong team player and thrive working in a hectic and energetic environment.

Our company focus on customer needs and satisfaction and set high standards for quality, which means that our candidate has a strong customer focus. You have good communication skills as you will communicate internally and externally, and you are also capable to work in different environments. The position also require that you are structured.

You have a relevant technical education or equivalent and are familiar with electrical & automation products and operations. It is preferable with previous experience as service coordinator and/or project coordination within the marine industry. Good command in English, both oral and written are required.

What we offer you

We highly care for employability of all our employees hence employees are encouraged to utilize the variety of training activities, learning solutions and self-study materials. The opportunity to further develop your talents and competencies within an international working environment, in an ambitious and growth orientated organisation. We offer excellent primary and secondary terms of employment and a healthy work-life balance. We foster openness, respect and trust. The culture can be described as down to earth and decisive.

If you feel excited by being part of this dynamic working environment and you think your personal skills and qualities match the job requirements, we look forward to receiving your job application, together with a CV sent via our Recruitment tool.

If you have any questions related to the position, please reach out to: Tore Markhus, General Manager, Service & Life Cycle Support

Phone: +47 90958753

E-mail: Tore.Markhus@wartsila.com

Last application date: 31/03/2023 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.