Suzhou, CN

Function:  Sales & Marketing
Job Category:  Sales & Marketing

Sales Support

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

We are now looking for a Sales Support to join our forward-looking Sales Support team within our Bearing Centre business for ensuring quality and speed of response for continued high quality customer service. The location for the position is in Suzhou, China.


What will you be doing?

As Sales Support, your work will focus on these responsibilities:

  • Timely and qualified response to customer RFQ´s tendering (incl. projects and large scale
    overhauls, retrofits etc.) and selling these solutions in close collaboration with Account &
  • Ensure that proposed solutions are technically feasible and fulfill customer requirements
  • Ensure that offers are in line with defined profit margins and conduct a proper credit and risk management
  • Conduct bid management. Evaluate inquiries, technical/environmental risks and prepare cost calculations according to agreed targets
  • Perform technical assistance to Sales and customers
  • Present and explain service offers and participate in the selling process towards the customer on request
  • Be a pro-active partner of the customer before & during the offering process, follow up the tender and strive for closing the order
  • Support other departments and share information
  • Demonstrate QEHS commitment
  • Check that customer, installation, equipment, material is created and extended in SAP
  • Create the order in SAP, according to PO from customer and info from sales responsible
  • Send confirmation to the customer


To be successful in this role, we expect you to have:

  • Bachelor’s degree, knowledge of the industrial industry.
  • 3+ years in sales/sales support/project management
  • Computer literate with competent knowledge of MS Office.
  • Effective communication skills and delivering projects remotely using virtual meeting tools.
  • Business mindset
  • Excellent attention to detail.
  • Ability to work as part of a team.
  • Be fluent in Mandarin and English language both verbal and written.
  • In this role, some travel is required to meet with our customers domestically. Thus, we hope you to be ready to travel even though most of the meetings are held virtually.
  • Experience on while metal will be a plus.


Why you and us

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?


You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 

Last application date: 15/08/2024 


At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 


This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com