Location(s): 

Sydney, AU

Function:  Service Delivery
Job Category:  Other

Field Service Engineer, ES&O


Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we –Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

 

Your main responsibilities are

  • Perform field service activities in accordance with the long-term service agreement needs and the established work plan.
  • Actively support the Project Team during the commissioning of battery energy storage systems and related equipment.
  • Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets.
  • Maintain and enhance relationships with customers through effective communication and service.
  • Prepare and present analytical service reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers.
  • Serve as a local technical advisor in customer meetings as required.
  • Generate service work reports and maintain accurate documentation related to site visits or customer interactions.
  • Commit to being on service jobs for at least 50% of the year to ensure hands-on resolution of issues and customer engagement.

 

To be successful in this role, we expect you to have the following:

 

Desired Education

Bachelor’s degree in Electrical Engineering or equivalent work experience

Must have valid A Grade local electrical license.

 

The position is based in Sydney Australia.

With valid driver’s license.

Willingness to travel.

Applicants must be authorised to work in Australia without sponsorship.

Relocation is not applicable for internal employees.

 

Desired Skills And Experience

2-4 years’ experience with battery energy storage systems and/or renewable energy, power systems design and communication networks.

 

In-dept knowledge of:

LV and MV Systems

Energy Management System, EMS

Battery module, preferred with CATL battery background

Inverter technology, preferred with PE or SMA inverter background

Online Platform Communication Systems

Industrial networks and protocols (Modbus TCP, Profibus, CAN-bus, CIP, ethernet/IP, Control NET, etc.)

PLC and Control systems

PV Systems

Protection relays

Variable frequency drives

HVAC, Chillers

Fire Alarm and Suppression System

Advance programming of firewalls and routers

AS/NZS 3000:2018 Electrical installations

Installation, Maintenance, Troubleshooting & Commissioning experience

 

Additional Skills:

Detail oriented with a project management mindset

Good collaboration skills

Knowledgeable in MS Office applications, WS Word, WS Excel, MS Power Point

Excellent report writing skills

Excellent verbal and written communication skills

 

Physical & Mental/Reasoning Demands: These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

Vision: Close; Distance; Depth

Color Perception (Red, Green, Amber)

Hearing/Listening

Clear Speech

Touching: Dexterity; Hand; Finger

Ability to Mount and Dismount Forklift/Truck

Pushing/Pulling/Stoop/Kneel/Crouch or Crawl

Lifting: 45 Pounds; 5 Times per shift

Carrying: 25 Pounds; 5 Times per shift

Driving (local/over the road)

Bend/Squat/Sit and Stand for a prolonged period of time

Climbing / Balance

 

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works Alone / Works with Others

Verbal Contact w/Others; Face-to-Face Contact

Inside / Outside

Extreme Heat / Extreme Cold

Noise

Mechanical Equipment

Electrical Equipment

Pressurized Equipment

Moving Objects

High Places

Fumes/Odors

Hazardous Materials

Dirt Dust

 

Why you and us

We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation.

 

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you by submitting your application through our career’s portal.

Please apply by 18th September 2024 at 23:59 Australian Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

Last application date: 18/09/2024 

 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com