Field Service Engineer, ES&O

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of. 

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

Your main responsibilities are

• Perform field service activities in accordance with the agreement needs and the established work plan.
• Actively support the Project Team during the commissioning of battery energy storage systems and related equipment.
• Address technical and operational issues at customer installations promptly, report these issues, and propose product improvements to meet quality and cost targets.
• Maintain and enhance relationships with customers through effective communication and service.
• Prepare and present analytical reports service work reports that include conclusions and recommendations for planned and unplanned maintenance resolving technical issues faced by customers.
• Serve as a local technical advisor in customer meetings as required.
• Generate service work reports and maintain accurate documentation related to site visits or customer interactions.
• Commit to being on service jobs for at least 50% of the year to ensure hands-on resolution of issues and customer engagement.

To be successful in this role, we expect you to have the following:

Desired Education

• Masters’ or Bachelors’ degree in Electrical Engineering or equivalent work experience
• Must have valid A Class local electrical license.
• Must be based in Adelaide or willing to relocate,
• Yet, relocation is not applicable for internal employees.

Desired Skills And Experience

• 2-4 years’ experience with energy storage systems and/or renewable energy, power systems design and communication networks

In-dept knowledge of:

• PV Systems
• OPC systems
• Variable frequency drives
• Battery and inverter technology
• Windows server and UNIX/LINUX
• PLC systems
• Industrial networks and protocols (Modbus TCP, Profibus, CAN-bus, CIP, ethernet/IP, ControlNET, etc.)
• Advance programming of firewalls and routers
• Protection relays
• Familiar with NEMA and IP enclosure designs

Additional Skills:

• Detail oriented with a project management mindset
• Good collaboration skills
• Excellent report writing skills
• Excellent verbal and written communication skills
• Commissioning experience

Physical & Mental/Reasoning Demands: These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or associate from the position. Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

• Vision: Close; Distance; Depth
• Color Perception (Red, Green, Amber)
• Hearing/Listening
• Clear Speech
• Touching: Dexterity; Hand; Finger
• Ability to Mount and Dismount Forklift/Truck
• Pushing/Pulling/Stoop/Kneel/Crouch or Crawl
• Lifting: 45 Pounds; 5 Times per shift
• Carrying: 25 Pounds; 5 Times per shift
• Driving (local/over the road)
• Bend/Squat/Sit and Stand for a prolonged period of time
• Climbing / Balance

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works Alone / Works with Others
• Verbal Contact w/Others; Face-to-Face Contact
• Inside / Outside
• Extreme Heat / Extreme Cold
• Noise
• Mechanical Equipment
• Electrical Equipment
• Pressurized Equipment
• Moving Objects
• High Places
• Fumes/Odors
• Hazardous Materials
• Dirt Dust

Why you and us 

We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials that we have to offer which supports the opportunity to further develop your talents and competencies within a very global working environment, in an ambitious and growth orientated organisation. 

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application 18th September 2024 by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to Ernani Briones, Team Leader, ES&O Field Services AFEU-MEA (ernani.briones@wartsila.com) with any questions related to this position. (only for questions from direct job applicants, applications through email will not be recorded or responded to)

Please apply by 18th September 2024 at 23:59 Australian Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone.

Last application date: 18/09/2024 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,800 professionals, in more than 280 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.