Sales Support Engineer, SLS

In this position, you are part of the SLS Area Sales team in the global SLS Sales & Delivery organisation. The SLS Area Sales team delivers business growth in the Commercial Marine market via a proactive sales approach focused on ship owners, ship management, shipyards and partners targeting new build projects and life cycle vessel support.  

As the Sales Support, you will be responsible for sales support activities for mainly commercial market, but also from time to time, Naval sectors. You will be the active team member in sales support team working together with SLS sites, Services and Spares Parts Coordination team to ensure a first-class customer experience.  In this position, you will report to the Regional Team Leader, Sales Support, and will be located in Sydney (open to other areas in Australia). 

Your main responsibilities are:

· Generate customer-specific solutions, specifications, and quotations according to the needs of Sales, for the SLS portfolio for New Build and Aftermarket business.

· Support the sales manager with bid management.

· Evaluate inquiries and register/maintain opportunity information in CRM.

· Support sales manager to configure solutions according to defined needs.

· Work with the sales manager to prepare cost calculations according to directives and agreed targets.

· Support Spares Parts Coordination team in upsell opportunities

· Ensure that response times for sales inquiries/requests/orders are met.

· Provide technical assistance to the sales team and customers.

· Participate in relevant sales meetings with customers when required.

· Organize and perform relevant process handover meetings with involved parties.

· Project management for sizeable opportunities

Main requirements for this role are:

· A safety-first mind-set

· Passion for the SLS business and a willingness to drive it to the next level.

· Ability to work in a multicultural/international business environment.

· A good technical knowledge and experience within the Marine Industry

· Bachelor in engineering, Naval Architecture or Marine Engineering is preferred

· Drive Wärtsilä Purpose and demonstrate Wärtsilä values. Self-driven and self-motivated.

· Advocate for WCI and Passionate about process improvement

· Openness and willingness to adapt to change.

· Willingness to travel to meet customers when requested.

· Customer orientation.

· Wärtsilä SLS product and system knowledge is an advantage.

· Familiarity with Wartsila ERP(SAP and Salesforce) and Microsoft WORD/EXCEL/PPT/CRM/AUTOCAD/SAP.

· Fluent in English, with second language in Chinese or Korean is desired

· Enjoy creating clear business value with a goal-oriented mindset.

Regional Scope: The candidate will also be responsible for managing operations and stakeholder engagement across Australia (Sydney and other locations as required), New Zealand, Taiwan, and South Korea.

In this role, your success will be measured by:

· Order Intake, Sales & Margin for lifecycle and newbuild packages in your respective Region.

· Region Flash accuracy – in Order Intake, Sales, Commercial margin, etc.

· Region Opportunity and Leads management

· Engagement and participation of the regional team on WCI requirements

Why you and us

We have an amazing team and a clear purpose to exist. We are passionate about the work we do and hope to find a colleague with a shared passion for smart technologies and a sustainable future.

All our employees are encouraged to utilise the variety of training activities, learning solutions and self-study materials we offer, supporting opportunities to further develop talents and competencies within a truly global working environment, in an ambitious and growth-oriented organisation.

Last application date: 17/02/2026 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.