Senior Expert

Location: Australia 

About Wärtsilä Wärtsilä is an innovative technology company and a forerunner in the Marine and Energy markets. Every day, we Wärtsilians put our hearts and minds into turning Wärtsilä’s purpose—enabling sustainable societies through innovation in technology and services—into reality. Our ultimate aim is to provide increased value to both our customers and society.

New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and a more sustainable future that we can all be proud of. By pushing the boundaries of engineering and technology, we are driving the transition towards a decarbonised and sustainable future.

We are always on the lookout for future-oriented talent. Want to join the ride?

Position: Senior Expert, Technical Service (4-Stroke Portfolio)

At Wärtsilä Australasia, we are seeking a Senior Expert in Technical Service for our 4-stroke portfolio. This role provides high-quality, uninterrupted technical support to customers across the Australasia region.

The Senior Expert will be responsible for supporting operations in Australia, New Zealand, Philippines, Papua New Guinea, and the Pacific. Wärtsilä Australia oversees business in these countries, with a combined Energy and Marine installed base of about 1.3 GW. Recently secured projects—160 MW of new Energy installations and 90 MW of Marine installations in Australia—will increase the total installed base to 1.9 GW by 2027.

What You Will Be Doing

• Analyze technical problems and provide conclusions, recommendations, and reports.

• Report work progress to relevant stakeholders.

• Deliver technical support to internal teams (Service Sales, Operation Support, Field Service, Warranty) and external customers.

• Conduct site visits for advanced product/system/performance analysis.

• Perform on-site troubleshooting, diagnosis, and root cause analysis (RCA).

• Support sales teams with technical discussions and customer meetings.

• Participate in product introductions, testing, and follow-up.

• Stay updated on new products, bulletins, and field tests.

• Provide input for product improvement processes, service bulletins, and documentation.

• Conduct RCA on complex issues (mechanical, electrical, auxiliaries).

• Implement product improvements for non-portfolio products.

• Act as a trainer in areas of special expertise.

• Analyze field experience and customer feedback to improve products and solutions.

• Acquire and maintain know-how within your technical expert area.

To Be Successful in This Role, You Should Have

• Diploma in Mechanical/Marine Engineering with minimum 15 years’ experience, or Bachelor’s degree with minimum 10 years’ experience.

• Strong knowledge of W32, Vaasa 32, W34DF/SG, W46DF/SG/F, W50DF/SG, and classic engines (Stork TM & SW, Bolnes, Nohab, GMT, Sulzer ZA40/ZA40S).

• Extensive expertise in data analytics and troubleshooting.

• In-depth understanding of operations and maintenance management procedures.

• Excellent organizational and multitasking abilities.

• Willingness to travel domestically and overseas as required.

Other Desired Skills

• Strong communication and report-writing skills.

• Effective interpersonal skills and openness to cultural diversity.

• Problem-solving and decision-making abilities.

• Analytical mindset with strong reporting and analysis skills.

• Proficiency in MS Office.

• Teamwork and collaboration skills.

Why You and Us

• You are valued: At Wärtsilä, we celebrate diversity and support an inclusive work community.

• Your growth is supported: We believe in continuous learning and teamwork. The Wärtsilian community supports your development beyond your potential.

• You make a difference: Innovation and sustainability drive us. Every day, we put our hearts and minds into enabling sustainable societies through technology and services.

Contact & Next Steps

Submit your application before the deadline through our Careers portal. Applications via email will not be considered.

After submitting your application, you will receive a confirmation email. We aim to respond within 2–3 weeks after the application deadline.

Application deadline: 19/02/2026   Australasia Standard Time (Australia, New Zealand, Philippines). Our recruiting tool recognizes the time zone where the job ad is published and closes the application period accordingly.

Would you like me to tighten this further into a shorter, more dynamic “external job ad style” (catchy, candidate-focused), or keep it formal and detailed for internal/external posting consistency?