Agreement Manager, Contract Management

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that 88% of the world's trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for Agreement Manager, Energy Business in Japan. This is a permanent opportunity, and its location can be Tokyo (primary) or Kobe, Japan.

Accountabilities:

•            Commercial and overall performance of assigned agreements including renewals, upselling, and lifecycle margin.

•            Operative and technical performance of customer power plants, identification of customer pain points and addressing those with corrective actions.

•            Customer satisfaction.

Your main responsibilities are

As Agreement Manager, Energy Business, you are responsible for successful execution of assigned.

•            Build and maintain strategic partnerships with assigned agreement customers.

•            Proactively communicate with assigned agreement customers to ensure all pain points are identified and all needs are addressed.

•            Proactively propose new solutions, performance improvement programs and upgrades to assigned agreement customers to ensure increased reliability, availability, and efficiency of power plants.

•            Ensure trustable estimations / forecasts according to lifetime as well as annual budgets / estimations and comply with contractual obligations.

•            Cross collaboration with Contract Support Centre as well as local field services team.

•            Perform Customer Experience Management, customer satisfaction survey, and elaborate action plans based on feedback from assigned agreement customers in order to improve customer satisfaction.

You will shine in this role when you have:

General Skills:

•            Fluency in Japanese and English ( written and verbal ).

•            Strong communication, negotiation and presentation skills.

•            Open mind & characteristics.

•            Ability to build cross-functional relationships, collaborate across cultures and coordinate with other business functions.

•            Be passionate when it comes to energy efficiency and environmentally friendly solutions.

Professional Skills:

•            Ability to focus on right things, take ownership and make things happen.

•            Ability and willingness to solve problems in a prompt and positive manner, and reinforce sustainable relations with all the internal / external stakeholders.

•            Financial understanding and cost/revenue/margin planning ( ideal ).

Education:

•            Bachelor's degree of mechanical engineering or equivalent.

Experience:

•            Strong experience in customer engagement ( minimum 5 years ).

Why you and us 
You are valued – as your true self. At Wärtsilä we value diversity and are committed in supporting inclusive work community.  

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities – so you can develop beyond your potential. 

You get to make a difference. Innovation and sustainability are important for us. Every day, we put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.  

Contact & next steps
Submit your application before the deadline through our Careers portal. Applications through email will not be considered. After submitting your application you’ll receive a confirmation email. We try our best to get back to everyone within 2-3 weeks after application deadline.  

Please apply by 19/02/2026 at 23:59 Japanese Standard Time. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to same time zone

Last application date: 19/02/2026 

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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