(Senior) Technical Expert, Wärtsilä 46 & 50

Technical Services is a globally recognised technical knowledge centre within Wärtsilä. Our primary mission is to offer comprehensive technical support to both internal and external stakeholders throughout the lifecycle of Wärtsilä's products and solutions. We are committed to maintaining, developing, and ensuring the availability of technical knowledge and expertise efficiently.

We are now seeking a (Senior) Technical Expert, Wärtsilä 46 & 50 to join our skilled W46-W50 Global Technical Services Product team in Turku, Finland or Trieste, Italy. We encourage applicants of various seniority levels, as the title can be either Technical Expert or Senior Technical Expert. 

The role is offered as a permanent contract, with the flexibility to work partially remotely in line with our hybrid work model. To service our customers around the world, international travel for approximately 30 – 50 days per year is required.

What will you be doing?

As (Senior) Technical Expert, you will provide high-level technical support for our products to both external and internal customers throughout the product lifecycle. You will tackle complex technical issues, perform investigations and root cause analyses, and conduct field testing at customer sites when necessary. Additionally, you will be responsible for creating and maintaining technical content for aftersales information, such as engine manuals and service bulletins.

Your responsibilities for the role include, but are not limited to: 

• Providing high level engine expert support for internal and external customers. 
• Making product improvements and product documentation. 
• Performing field testing of new products in the field. 
• Making feedback analyses and product reports. 
• Conducting site surveys and troubleshooting in the field. 
• Participation in the introduction of new engine types and other products. 
• Supporting new product commissioning. 
• Following up and solving problems together with other Technical Departments. 
• Actively engaging in own competence development and acquiring know-how within own expertise area.
• Being an innovative expert in Wärtsilä’s expert organisation.

The following will enable you to succeed in this role:

• BSc or MSc in Mechanical Engineering or equivalent education. 
• Previous experience with 4-stroke engines, related auxiliary equipment, troubleshooting, or performance analyses.  
• Motivation and genuine interest to work with 4-stroke engines. 
• Experience with analysis and reporting. 
• Strong interpersonal skills and a service-oriented mindset to help provide the best possible service experience to our customers.
• Organised, proactive, and flexible way of working.
• Self-directed approach, with the ability to work independently and collaboratively.
• Ambition to learn, adapt to, and develop new technologies. 
• Proficient English language skills, both verbal and written. 
• Ability to travel 30 – 50 days per year. 

Why you and us?

In this role, you will be part of a global, innovative, and customer-driven organisation, working with cutting-edge technologies. We have a passion for doing things right, and our customers appreciate the world-class service we provide. To ensure our professionals stay current with the latest advancements, we provide comprehensive training. You will have the opportunity to travel, experiencing the world while collaborating with world-leading experts. Depending on the project, your tasks will vary, enabling you to provide valuable input for product development. This position offers excellent opportunities for professional growth within a highly skilled team that embodies strong team spirit.

Contact & next steps:

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager, Wärtsilä 38, 46, 50, 64 Alessio Pangos via email at alessio.pangos@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application (in English) in our Career portal.

Application deadline: 11/02/2025 at 23:59 EET

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings. When a person is located outside of Finland, the country's legislation is followed.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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