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Turlock, CA, US

Function:  Service Delivery
Job Category:  Support Functions

Technical Operations Lead

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality.

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of.  Want to join the ride?




We are looking for a TECHNICAL OPERATIONS LEAD to join our dynamic, fast-paced Lock-N-Stitch team in Turlock CA. The Technical Operations Lead will report directly to the Technical Operations Manager.


What will you be doing


As TECHNICAL OPERATIONS LEAD, you will be responsible for the assisting in the oversight of the day-to-day technical operations of the business. Due to the technical nature of the products and services offered by the company, this position will be responsible to assist the Technical Operations Manager in the planning, direction and coordination of products and services to the customer.


In the role of Technical Operations Lead, you will represent the subsidiary, Wärtsilä values and brand and be responsible for the local stakeholder relations; support the implementation of the way of working in line with the values and Code of Conduct of Wärtsilä; support the implementation of corporate policies and instructions at the local level (e.g. in HR, Legal, Communications, Finance & Control matters) and support group wide systems and implements them locally (QEHS Management systems and related Group programs; Sustainability reporting and programs (e.g. zero lost time injuries) Compliance programs).


The ideal candidate will be adept at multi-tasking, organized, detail-oriented and flexible enough to deal with ever-changing deadlines. The ideal candidate will communicate well with others, enjoy working with people and be a valuable company representative.


As a Technical Operations Lead, you will focus on these responsibilities:

  • Participate in sales strategy, tactics, sales plans, and profit targets for the business unit.
  • Coordinate, negotiate and complete accurate and timely estimates/quote and communicate relevant information with appropriate personnel
  • Provide support for service personnel and manufacturing personnel on sales, including but not limited to presentation, development of relationships, communication, and active listening.
  • Assist the Technical Operations Manager in managing offsite and onsite service projects and manufacturing projects.
  • Provide support to maintain customer relationships.
  • Work closely with engineering to ensure the feasibility and profitability recommendations.
  • Assist the Technical Operations Manager in coordinating schedules, training and onboarding.
  • Provide functional ISO/QMS and QEHS support.
  • Manage risk.
  • Develop and improve processes.
  • Take preventative safety and security measures.


To be successful in this role, we expect you to have:

  • 3-5 years in an assistant lead or leadership role.
  • Bachelor's or equivalent is desired.
  • Knowledge of current financial and computer applications.
  • Excellent verbal, analytical, organizational and written communication skills.
  • Ability to manage multiple tasks simultaneously.
  • Strong interpersonal skills; ability to work with diverse groups.
  • Independent, responsible, self-motivated, driven, personable and well-organized. Does not require strong supervision.
  • High attention to detail.
  • Must be able to effectively handle stressful situations.
  • Excellent verbal and written communication skills.
  • Ability to travel as needed.


Why you and us


You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team. 


If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.


Successful applicant must be authorized to work in the USA without sponsorship.


We look forward to hearing from you. Qualified candidates must apply online:


Wärtsilä North America values our employees. We offer a competitive salary and comprehensive benefits package.   Wärtsilä North America is an EOE/AA employer. 




Last application date: 29/05/2022

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more: .

Nearest Major Market: Modesto