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Primary Location: 

USA - Annapolis, MD, US

Function:  Business Development
Job Category:  Digital Technology and Open Innovation

Technical Manager, Exhaust Treatment

Vacancies in Wartsila North America, Inc.

1 Position: Technical Manager, Exhaust Treatment
Reporting to: Energy Business
Preferred Location: Fort Lauderdale, FL, Houston, TX

Successful applicant must be authorized to work in the USA without sponsorship.

- Act as project manager during the installation and commissioning of exhaust treatment systems at RCL and other customers.
- Solve complex technical and operating problems of the customer as well as report and propose product improvement needs in order to reach quality and cost targets and ensure customer satisfaction.
- Act as a technical manager within Services, specifically for technical issues with exhaust treatment systems.
- Has advanced deep knowledge of exhaust treatment systems and other components in general.
- Make analysis with adequate conclusions and recommendations (reports) for how to solve complex technical problems of the customer. Report the related work progress to relevant stakeholders.
- Report and propose improvement needs of the products and solutions for relevant internal stakeholders.
- Participate in product developments and product improvement projects as Area representative.
- Participate in development of new working methods within own responsibility area.
- Provide timely and quality technical support to internal and external customers.
- Visit sites when deeper product, system and/or performance analysis is needed.
- Participate and lead technical site audits to improve external and internal (CM) customer installation's efficiency and availability.
- Provide quality leads to the Sales organization to improve Wartsila's and customer's business.
- May act as trainer in special expertise area including e.g. performing trainings as well as developing training programs and materials.
- Analyze field experience and customer feedback data in order to improve the products and solutions as well as operation and maintenance of the installation.
- Support in technical matters when new products or components are developed and launched.
- Maintain relationships with cooperation partners.
- Propose content for technical information products (e.g. Service Bulletins).
- Support less experienced technical experts.
- Participate in customer and/or vendor meetings as a technical expert, when complex technical matters are handled.
- Acquire know-how and follow up the latest global development trends of specifically gas engines and Wartsila products in general.

Last application date: 29/02/2020

This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2018, Wärtsilä’s net sales totalled EUR 5.2 billion with approximately 19,000 employees. The company has operations in over 200 locations in more than 80 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com

Nearest Major Market: Annapolis