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Vaasa, FI

Function:  Service Delivery
Job Category:  Support Functions

Agreement Delivery Coordinator

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies with smart technology, and our Smart Marine and Energy visions into reality.

We want to transition the world towards a cleaner future. By pushing the boundaries of engineering and technology, we can make it work. Together, we can create new business opportunities and more sustainable future that we can all be proud of.  Want to join the ride?


Within our Performance services organisation we are strengthening our North Europe Agreement Delivery team managing long term maintenance agreements for our Nordic customers with an Agreement Delivery Coordinator in Vaasa, Finland. We are looking for a dedicated, positive and proactive team player with excellent communication skills and with capability to under pressure manage and handle many things at once in a systematic and organized way.


As the Agreement Delivery Coordinator, you are accountable for the coordination of parts from our Parts Services to the agreement customer’s vessels, from the vessels back and forth to the workshops and field service work together with Field service coordinator and resource team.


The location for this position is Vaasa, Finland.


Your work will focus on these responsibilities:

  • Close co-operation with Contract Manager(s) and an active member of the contract core teams
  • Order FS Jobs (Site & Workshop), Parts and Tools from FS/WGLS/Suppliers
  • Coordinate logistics related to tools, spare parts and workshop services
  • Communicate with relevant stakeholders like customers, contract managers, core teams, maintenance planners, field service coordinators, workshops, WGLS, technical service, and external suppliers 
  • Keep in close contact with the field service coordinator that the FS job is executed according to agreement 
  • Proactive coordination and handling of changes to secure parts delivery and maintenance activities on time
  • Consolidate service work reports through FS Coordinator and communicate to the Stakeholders
  • Prepare Technical request and communicate with Technical Services for support if needed
  • Review costs and provide correct input for invoicing
  • Prepare claims related to field services / parts
  • Consolidate shipments to/from customer and arrange inbound/outbound Transportation with logistic department
  • Direct customer contact for the logistics of tools, parts, cabins availability, permits 
  • Development responsibilities
  • Be part of developments within own area, in an assigned role of the development team.
  • Provides proactive feedback for continuous improvement for processes and ways of working



  • BSc, BBA or equivalent
  • Team player with excellent communication skills
  • Proactive and independent person who demonstrate ownership and responsibility under pressure for driving own work
  • Ability to manage and handle many ongoing activities at once
  • Systematic and organized way of working
  • Good knowledge of 4-stroke diesel engines
  • Two or more years’ experience of similar role preferred 
  • Good command of Finnish, Swedish and English, other language skills are considered as an advantage


Why you and us:

  • We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative. 
  • We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition? 
  • You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

Please apply by 7th November, 2021.
Persons to give more information:

Mats Hinders 
Manager, Agreement Delivery North Europe 
Mob. +358 50 561 1956

Carl-Gustav Evars
Contract Manager
Mob. +358 400 971 856

Last application date: 07/11/2021

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.


All new Wärtsilä employees in Finland will attend occupational health check, including the drug test/screening. The legislation of the country followed when person is located outside of Finland.


This is Wärtsilä

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com.