Technical Expert, W20 & W25

Technical Services is a globally recognised technical knowledge centre within Wärtsilä. Our primary mission is to offer comprehensive technical support to both internal and external stakeholders throughout the lifecycle of Wärtsilä products and solutions. We are committed to maintaining, developing, and ensuring the availability of technical knowledge and expertise efficiently.

Are you passionate about engine troubleshooting? Do you aspire to work with top industry experts? If so, we have an exciting opportunity for you!

We are now seeking a dynamic Technical Expert to join our skilled Wärtsilä 20 & 25 Engine team in Global Technical Services. We encourage applicants at various levels of seniority, as the position can be offered as Technical Support Engineer, Technical Expert, or Senior Technical Expert. The position is offered as a permanent contract and will be based in Vaasa, Finland.

This exciting role involves both domestic and international travel for approximately 30 – 60 days per year. When you are not traveling, you will have the flexibility to work partially remotely.

What will you be doing?

As a Technical Expert in the W20 & W25 Engine team, you will deliver high-level technical support for our products to both external and internal customers throughout the product lifecycle. Serving as a crucial link between R&D and the field, you will identify and initiate product improvements. You will resolve complex technical issues by performing root cause analyses, utilising your experience and expertise. Your responsibilities will also include conducting investigations and field tests at customer sites when necessary. Additionally, you will manage the technical content in aftersales information, such as engine manuals and service bulletins.

Your responsibilities for the role include, but are not limited to: 

• Providing internal and external customers with high level engine expert support.
• Making product improvements and participating in the introduction and design stages of new products and solutions.
• Performing field testing of new products in the field.
• Producing field follow-up materials, feedback analyses, and reports.
• Conducting site surveys and troubleshooting in the field.
• Following up and solving problems together with other technical departments.
• Supporting various departments and stakeholders in need of product and field related knowledge.
• Creating and maintaining technical content for manuals, after-sales information, and service bulletins.
• Representing the company as a Technical Expert in customer and supplier meetings.
• Actively engaging in competence development and acquiring know-how from the latest developments and trends within own area of expertise.
• Being an innovative expert in Wärtsilä’s expert organisation.

The following will enable you to succeed in this role:

• BSc or MSc in Mechanical Engineering, equivalent educational background, or qualifications gained through work experience.
• Strong 4-stroke engine knowledge and experience, along with motivation and genuine interest in working with engines.
• Experience with troubleshooting, performance analysis. and reporting.
• A solution-oriented mindset and excellent analytical and technical problem-solving skills.
• Ambition to learn, adapt to, and develop new technologies.
• Strong interpersonal skills and a service-oriented mindset to provide the best possible experience for our customers.
• Organised, proactive, and flexible way of working, with a self-directed approach and the capability to drive work forward independently.
• Proficient English language skills, both written and spoken.
• Willingness to travel when required.

What we offer:

In Technical Services you will be part of a global, innovative, and customer-driven organisation, working with innovative technologies. We have a passion for doing things right, and our customers appreciate the world-class service we provide. You will have the opportunity to travel, experiencing the world while collaborating with world-leading experts.

This position offers excellent opportunities for professional growth within a highly skilled team that embodies strong team spirit. To ensure our professionals are always up to date with the latest advancements, we provide comprehensive training. Depending on the project at hand, the work and tasks will vary. Using your valuable input and expertise, you will contribute to product development. Continuous improvement is encouraged and pursued, and you will actively influence and enhance our ways of working. If you are eager to join our team of professionals, apply now!

Contact & next steps:

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager, Wärtsilä 20, 25 Johan Lång via email at johan.lang@wartsila.com or to General Manager, Medium and Small Bore Engines Karl-Johan Nixholm at karl-johan.nixholm@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Application deadline: 26/05/2025 at 23:59 EEST

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings where applicable. When a person is located outside of Finland, the country's legislation is followed. Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country. 

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18 000 professionals, in more than 200 locations in 79 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

#wärtsilämarine #FSWScareers #FuelYourPower
#LI-MH1 #LI-Hybrid