Technical Expert, W31

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them. 

We are now looking for a dynamic Technical Expert to join our skilled Wärtsilä 31 engine team in Wärtsilä Global Technical Services. The role is offered as a permanent contract and will be based in Vaasa, Finland. We welcome applicants at various levels of seniority, as this role can be offered as Technical Support Engineer, Technical Expert, or Senior Technical Expert.

What will you be doing?

As a Technical Expert in the Wärtsilä 31 Engine team, you will work within our globally recognised Technical Services department. This role involves providing high-level technical support for our products to both external and internal customers throughout the product lifecycle. Acting as a crucial link between R&D and the field, you will identify and initiate product improvements. You will tackle complex technical issues by performing root cause analyses, leveraging your experience and expertise. Your responsibilities will also include conducting investigations and field tests at customer sites when necessary. Additionally, you will oversee the technical content in aftersales information, such as engine manuals and service bulletins.

This exciting role involves both domestic and international travel for approximately 50 – 100 days per year. When you are not traveling, you will be able to work partially remotely, in accordance with our hybrid work model.

Your responsibilities for the role include, but are not limited to:

• Providing high level engine expert support for internal and external Marine and Power Plant customers.

• Making product improvements and participating in the introduction and design stages of new products and solutions.
• Performing field testing of new products in the field.
• Making feedback analyses, product reports, and product documentation.
• Conducting site surveys and troubleshooting in the field.
• Following up and solving problems together with other technical departments.
• Supporting other departments in need of product and field related knowledge.
• Being an innovative expert in Wärtsilä’s expert organisation.

The below will enable you to shine in this role:

• BSc or MSc in Mechanical Engineering, equivalent educational background, or qualifications gained through work experience.
• Experience with 4-stroke engines and related auxiliary equipment.
• Experience with troubleshooting, performance analysis, and technical reporting.
• Motivation and genuine interest to work with 4-stroke engines.
• Experience with analysis and reporting.
• Excellent interpersonal and communication skills.
• Strong practical problem-solving skills and a solution-oriented mindset.
• Structured, analytical, and proactive way of working.
• Flexible attitude, resourcefulness, and ability to work independently.
• Ambition to learn, develop, and adapt to new technologies.
• Proficient English language skills, both written and spoken. Finnish or Swedish language skills are advantageous.
• Willingness and flexibility to travel 50 - 100 days per year.
• Drive for the common goal of providing our customers with the best possible service experience.  

What we offer:

As Technical Expert in the Wärtsilä 31 Engine team, you will be part of a global, innovative, and customer-driven organisation, working with innovative technologies. We have a passion for doing things right, and our customers appreciate the best service in the world. This position offers excellent opportunities for professional growth in a highly skilled team with strong team spirit. To ensure our professionals are always up to date with the latest advancements, we will provide appropriate training for the job.

This role offers an opportunity to be part of the extensive and latest marine and power plant technology. You will be able to travel regularly, seeing the world while working with world-leading experts. Depending on the project at hand, the work and tasks will vary, and you will be able to provide valuable input for developing our products further. Continuous improvement is actively encouraged and pursued, and by combining your expertise and passion for development, you will be able to influence and contribute to the enhancement of ways of working.

Contact & next steps:

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline Monday November 18th, 2024, by submitting your application in our Career portal. Our recruiting tool recognises the time zone where the job ad has been published and closes the application period according to the same time zone. We will be conducting interviews with qualified candidates throughout the process and aim to keep you informed along the way.

Are you still wondering if you should apply and would like to get something clarified? Please reach out to Manager, Wärtsilä 31 Frank Björkholm via email at frank.bjorkholm@wartsila.com with any questions related to this position (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Last application date: 18/11/2024  

At Wärtsilä we value, respect, and embrace all our differences, and are committed to diversity, inclusion, and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities. 

All new Wärtsilä employees in Finland will attend occupational health checks, including drug tests/screenings. When a person is located outside of Finland, the country's legislation is followed.

This is Wärtsilä 

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com. 

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