Business Analyst/ Technical writer

Business Analyst Technical Writer
 
About Us:
Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. With a strong commitment to innovation and sustainability, we strive to optimize the environmental and economic performance of our customers' vessels and power plants. Our diverse and inclusive work environment fosters creativity and collaboration, providing employees with opportunities for professional growth and development. By joining Wärtsilä, you will be part of a forward-thinking team dedicated to shaping the future of the maritime and energy industries. We invite you to explore the exciting career opportunities that await you at Wärtsilä.

About the role

We are seeking a dynamic Business Analyst/Technical Writer to join our team. This hybrid role combines analytical problem-solving with technical documentation expertise to ensure seamless communication between stakeholders, development teams, and end-users. This individual will bridge the gap between business needs and technical solutions while creating clear, concise, and user-friendly documentation.
 
This role offers a unique opportunity to combine business insight with technical expertise, making it perfect for someone passionate about driving organizational success through communication and technology.
 
The ideal candidate is a self-starter with a positive attitude and strong communication skills.  Candidates must be located in Vancouver and work in the office 4-days per week.
 
Responsibilities
 
Business Analysis:

• Work with stakeholders to gather, document, and analyze business requirements.
• Conduct gap analyses to identify opportunities for process improvements and automation.
• Create user stories, workflows, and business process models to support project objectives.
• Collaborate with technical teams to ensure the development aligns with business goals.
• Support testing efforts by defining acceptance criteria and facilitating UAT (User Acceptance Testing).

 
Technical Writing:

• Produce high-quality documentation, including requirement specifications, system documentation, training materials, and user manuals.
• Translate complex technical information into clear, concise, and readable content for diverse audiences.
• Maintain and update existing documentation to reflect new features, updates, or process changes.
• Develop templates, style guides, and documentation standards to ensure consistency.
• Create visual aids, such as diagrams, charts, and infographics, to enhance technical content.

 
Qualifications

• Bachelor’s degree in Business Administration, Computer Science, Technical Writing, or related fields is preferred.
• 1-3 years of experience as a Technical Writer, or similar role.
• Proven experience working with cross-functional teams in an Agile/Scrum environment.
• Experience in the maritime industry is an asset but not required
• Proficiency in Microsoft Office Suite, Visio, or other process modelling tools.
• Familiarity with project management tools like JIRA, Trello, or Asana is helpful.
• Experience with documentation tools like Confluence, and Microsoft SharePoint.
• Understanding of APIs, databases, and basic coding concepts is a plus.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills to interact with both technical and non-technical stakeholders.
• Attention to detail and a focus on quality and accuracy.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Adaptable to changing project requirements.
• Eager to learn new technologies and tools.
• Collaborative mindset with a focus on delivering value.
   

Why you and us
You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers. We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

For applicants that reside in BC, the annual salary wage range is $65,000 CAD - $85,000 CAD. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education, individual skill set, level of experience applicable to the role they are being offered and consideration of internal equity.

Wartsila is committed to Employment Equity, supports diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, Indigenous persons, and persons with disabilities.

If you require accommodation during the recruitment process, please let us know, and we will work with you to support your request.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.