Vancouver, CA
Product and Operations Manager
Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?
About the Role
Wärtsilä is seeking a Product & Operations Manager (12-month contract) who is adaptable, curious, and confident engaging directly with customer teams. In this role, you will bridge business needs with technical execution, ensuring customer requirements are clearly translated into actionable work for the IT development team.
You will collaborate with customers, gather and analyze requirements, manage timelines, support testing efforts, lead product demos, and drive continuous process improvements—while also exploring emerging technologies.
This position is ideal for someone who thrives in a dynamic environment, enjoys variety, and takes ownership beyond a traditional job description.
This is a temporary, 12‑month contract position operating on a hybrid schedule, requiring four days per week onsite at our Downtown Vancouver office.
Key Responsibilities
Customer & Stakeholder Engagement
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Collaborate with customer teams to understand needs and present suitable solutions.
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Act as the primary link between business stakeholders and the IT development team.
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Conduct product demonstrations and maintain transparent communication throughout project delivery.
Gathering & Analysis
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Collect and refine business and technical requirements, translating them into clear user stories.
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Perform feasibility assessments and gap analyses, offering well‑founded recommendations.
Product Operations & Testing
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Contribute to process improvement initiatives that enable smarter and more efficient workflows.
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Test new features, validate requirements, and collaborate with developers to resolve issues promptly.
Project Support
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Assist in planning, scheduling, and tracking progress across project phases.
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Identify risks early and support reporting and documentation activities.
Qualifications:
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Bachelor’s degree in a business or technology‑related field (preferred).
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Experience with SDLC methodologies and Agile tools (e.g., JIRA, Confluence).
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Ideally 2 years’ experience in software projects, business analysis, operations, or similar roles.
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Background in marine or port operations is an advantage.
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Strong communication and relationship‑building abilities, especially with customer-facing teams.
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Excellent organizational skills, attention to detail, and a proactive, problem‑solving approach.
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Ability to manage multiple priorities in a fast‑paced environment.
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Curiosity, adaptability, and an interest in emerging technologies, including AI.
Last application date: 22/03/2026
Successful applicants must be authorized to work in Canada without sponsorship.
For applicants that reside in BC, the annual salary wage range is $ 80,000 CAD - $ 90,000 CAD.
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education, individual skill set, level of experience applicable to the role they are being offered and consideration of internal equity.
As part of the recruitment process, certain roles will be subject to pre-employment conditions, which can include — but are not limited to — reference checks, background screening (criminal record, education, and employment verification), fit-to-work medical assessments, and confirmation of eligibility to work in Canada.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.