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Wuxi, CN Shanghai, CN

Function:  Service Delivery
Job Category:  Engineering

Service Engineer

Wärtsilä is a world leader in marine technology and has the world’s widest portfolio and service network. We are leading the industry’s transformation towards a Smart Marine Ecosystem. We at Wärtsilä Marine Systems are focusing on the latest and most efficient solutions, products and lifecycle services to support the vision for a safer, better, and more sustainable future for our customers. 

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies with smart technology - together. Are you ready to jump onboard?


What will you be dong:
• Perform Field Service activities according to the work plan.
• Perform overhauls and repairs on assemblies on site and/or in workshops.
• Interact professionally with customers during the work execution.
• Perform internal and external progress status of the assigned work.
• Create the Service Work Reports.
• Ensure that the work is executed according to Wärtsilä QEHS guidelines and site procedures.
• Ensure that the work is executed according to QSHE guidelines and site procedures and policies.
• Follow-up and report on the status of work orders to customer and/or internal stakeholders.
• Continuously seek for solutions in according to best practises.


Main requirements in this role are
• A safety first mind-set.
• You are passionate about developing SLS E2E-business to the next level. 
• Relevant technical education or qualifications as a combination of education and experience.
• Technical experience in marine engineering with practical problem solving skills.
• Proven experience of installation operation, maintenance and repair.
• Highly effective technical communication skills, both written and verbal
• Interact professionally and deliver solutions to customers during the work execution.
• Experience in propulsion shaft alignment and vibrations beneficial.
• Experience of working with electrical systems beneficial.
• Working knowledge of Microsoft office suite.
• Fluent in English and Chinese with relevant additional language skills beneficial.
• You are located in Wuxi and willing and able to travel.


In this role, your success will be measured by
• Order-intake, net sales and EBIT for SLS.
• KPIs set by FS Manager and FS Area Manager EUAF.


In addition, as an ideal candidate you
• drive Wärtsilä Purpose and demonstrate Wärtsilä values
• understand the value of collaboration and benefits it brings
• are recognised as a leader with ability to build high performing teams based on trust
• have high integrity, listen with good intention, appreciate feedback and support people to grow
• create clarity on direction and inspire people to take action towards the future goals
• enjoy creating clear business value with a goal-oriented mind-set
• drive results with excellent planning and remove obstacles for success of our employees
• feel accountable for business impact and act to adjust when performance is not as expected
• develop an organization with high passion and drive - while making sure that it is fun doing business

Last application date: 15/04/2021

This is Wärtsilä

Wärtsilä Marine Systems offers high-quality products, solutions, and lifecycle services related to the gas value chain, exhaust treatment applications, seals & bearings, shaftline repair services, underwater services, and marine electrical integrations. Our aim is to provide the latest and most efficient solutions in line with Wärtsilä’s Smart Marine Ecosystem vision for a safer, better, and more sustainable future for our customers. www.wartsila.com/marine

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com