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Location(s): 

York, PA, US

Function:  Service Delivery
Job Category:  Other

Field Service Representative - American Hydro Corporation

We were green before green was cool!"

 

American Hydro is currently looking for a FIELD SERVICE REPRESENTATIVE to add to the family at our FIELDS SERVICE TEAM.  We are a tight-knit group that takes a great deal of pride in what we produce. If you are a detail oriented, hardworking FIELD SERVICE REPRESENTATIVE who is looking for a place to call home, we invite you to apply for this opening.

The Field Service Representative serves as the front line contact with our customers and is responsible for hydro turbine and generator disassembly, field machining, reassembly, alignment and commissioning of the units.  He/She is responsible for managing assigned projects within budgeted cost and schedule requirements.  Additionally, he/she is the liaison between our customers and the American Hydro Project Manager and Project Engineer.

 

Accountabilities include but are not limited to:

  • Accountable for the cost performance, schedule and quality of a site hydro project.
  • Accountable as the primary customer interface at the site.

Main Responsibilities include but are not limited to:

  • Field Service Representative serves as primary contractual and managing contact with customers on-site during a Field Service project. 
  • Acts as the site superintendent and is responsible for hydro turbine and generator disassembly, field machining, reassembly, alignment and commissioning of the units. 
  • Responsible for managing assigned projects within budgeted cost and schedule requirements. 
  • Liaison between customers and the American Hydro Project Manager and Project Engineer.
  • Supervises assigned Field Service Technicians and Foremen and associated craft labor at a multi-shift union or non-union hydro project.
  • Manages major subcontractors at site:  Labor, Generator, Balance-of-plant, Civil Works, etc.
  • Performs project planning prior to outage.  Monitors and updates Project Management and Field Service Manager with progress, schedule changes, problems, and customer correspondence.
  • Resolves problems concerning Field Service project performance and customer service.
  • Maintains and submits project documentation per the contract requirements.
  • Coordinates Field Service shipping, activities and schedules to meet Field Service and shop requirements.
  • Manages expense reporting and project expense estimating.
  • Satisfies Quality, Safety and Environmental requirements as it relates to these tasks.
     

Education:

Bachelor’s Degree with one to two years related experience or equivalent combination of education and experience
 

Physical Demands:

The employee must occasionally lift and/or move up to 25 pounds. Management of a project can produce stressful situations and may demand extended hours to plan and complete the project.

Successful candidate must be authorized to work in the United States without support or sponsorship and must live in the area of the vacancy (York, PA, USA) or must be able to relocate at their own expense.  American Hydro (A Wartsila Company) is an AAP/EOE Employer.  Find out more at www.ahydro.com.  We welcome all applicants through our online application system.

 

Wärtsilä is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wärtsilä maximises the environmental and economic performance of the vessels and power plants of its customers. In 2020, Wärtsilä’s net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world. Wärtsilä is listed on Nasdaq Helsinki. Find out more at www.wartsila.com


Nearest Major Market: York PA
Nearest Secondary Market: Lancaster